We understand the niche, because we are the niche
MAC ADDICT (Byte In Bite Pty Ltd. ABN: 22 612 996 120) was born out of the passion of a couple of Apple enthusiasts. Mac, iPhone, iPad, and iPod are phenomenal products that have changed the way we live. But when all sorts of third party Apple and Mac accessories and peripherals saturated the market, we found it hard for ourselves to choose premium Mac accessories that compliment our own Apple devices. So the need became a hobby, and the hobby turned into a business – a business that is BY APPLE USERS, FOR APPLE USERS. That's right - we are a part of the community, not some massive tech superstore that stocks and discounts everything but never cares to learn what this community deserves.
Like Apple itself, we see ourselves different from others. We follow a vision powered by passion, not a path already taken by many. We see you not only as valued customers, but also peer users with whom we may bond and shake hands. This is why we only deal with the absolute top-notch brands in the industry and offer you nothing but the products we truly appreciate.
OUR MISSION IS AMBITIOUS:
- To be the No.1 destination for Apple users who crave for sensational Mac accessories and peripherals.
OUR PRINCIPLES ARE SIMPLE:
- EXCEPTIONAL PRODUCTS
- REASONABLE PRICING
- PERSONABLE SERVICE
OUR PROMISES ARE HUMBLE:
- Apple Exclusive - Everything you will find here is designed to work with your Mac, iPod, iPhone, or iPad. We are dedicated to the Apple users community!
- 100% Genuine Brand Name Products - No cheap spin-offs and no counterfeits. Everything is sourced directly from the authorised Australian Distributors of the brands we know you will love.
- Free Shipping - Standard shipping for all domestic orders are absolutely free, while you still have the option to pay a modest amount for Express Post. International shipping starts from as low as $5.95 per order.
- 30 Days Money Back Guarantee - If for any reason you want to return a product purchased from us, you may do so within 30 days of the invoice date, as long as the product is safely returned in brand new resalable condition.
- Australian Warranty - Our goods come with guarantee that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. The warranty periods and details vary from one vendor to another. For more details, please contact the vendor of the product or speak to us directly. Please note that all warranty claims are subject to vendor or distributor approval.
- Personable Customer Support - If you have any questions or concerns about our products and services, please feel free to contact us 24/7 by email, text message, or phone call.