Safety & Sanitation - We are currently operating with minimal staff whilst ensuring all precautions are taken. - As an additional safety measure all incoming and outgoing parcels are sanitised with spray. - Our landline may not be monitored. We encourage you to get in touch via Chat or email.
Order Processing - All online orders are processed as per usual - Order fulfilment could be slightly delayed. Currently 70% of orders are dispatched within 1 business day, and 90% dispatched within 2 business days.
Delivery Timeframe - Shipping within Australia: AusPost's transit has been significantly impacted by COVID-19. For more details, please visit (https://auspost.com.au/about-us/news-media/important-updates/coronavirus). Please get in touch if you have any concerns - Shipping outside of Australia: International transit is experiencing major delays due to the lack of commercial flights. We strong encourage you to contact us before placing an order if you live outside of Australia.
We hope you are staying safe during this global pandemic. And we will do everything within our power to ensure a smooth and pleasant online shopping experience for you. Please do not hesitate to get in touch if you have any questions.